UK Shipping & Returns

Dispatch

Orders are dispatched once payment has been confirmed. You will receive a dispatch confirmation with tracking where available.

Damaged or incorrect items

If an item arrives damaged or incorrect, contact us within 14 days of delivery with your order reference and photographs. We will arrange a replacement or refund.

Returns

For safety and integrity reasons, opened or unsealed research materials cannot be returned. Unopened items in their original sealed condition may be returned within 14 days of delivery; contact us first for a returns reference. Your statutory rights are not affected.